In Memory of our good friend and mentor Malcolm Fry
We recently lost a tremendously intelligent, generous, and kind colleague Malcolm Fry. He was a well-known expert in IT Service Management (ITSM). He has more than 40 years of experience in the IT industry and has written several books on ITSM. He was a regular speaker at industry conferences and has trained thousands of IT professionals on ITSM best practices. Along with his expert knowledge, he was a lovely man and friend to many of us at HDI. He will be missed.
Our Events
Learn about local chapter events. Don't miss out on the adventure with your peers and other industry professionals.
November 17 - 21
The Definitive Event for Service Management Professionals Read More
Latest News
Get the latest news on membership, events, and HDC opportunities.
Bytes & Banter: Embracing Change: Navigating the Technological Winds with Thomas Vick of Robert Half
June 29, 2024
Overcoming Tech Debt: Building future-Forward Teams Read More
June 28, 2024
Welcome to HDI Local Chapters monthly newsletter! Highlighting events and activities around the US. Read More
The State of Technical Support in 2024 Read More
June 07, 2024
“Standing still is no longer an option…” Read More
Email Contact Form
Sign up for our newsletter!
Your top source for information about local events and other news from our chapter.
What We Do
As the world’s largest technical service and support association, we focus on creating connections with people though events, services, and resources. Our network of local chapters is a convenient and dynamic way to collaborate with like-minded professionals in the IT Service Management and Technical Support communities.
Membership
Join our association today, and gain access to all our extensive member benefits/discounts.