All nominees and managers/supervisors will be our honored guests, at our Annual Awards Luncheon in December. We will recognize each nominee and their manager/supervisor. Every nominee will receive a plaque and the winners will receive the Analyst of the Year or Desktop Support Technician award.
Project Management Overview Part I:
– Introductions and Background
– What is a Project
– What is Project Management
– Why Professional Project Management is Valuable to Organizations
– Project Management as a Career
Project Management Overview Part II:
– Various Approaches to Managing Projects
– Technologies for Project Management
– Project Management Offices
– Project Management Organizations
– Open Question and Answer Session
Brad has led several M&As (merger and acquisitions), has overseen large, complex, global system-related implementations and has exposure to various forms of technologies. He is a member of the Sacramento SharePoint User Group (SPUG). Brad has also earned his Web Application Developer certification from California State University, Sacramento’s College of Engineering and Computer Science.
Brad is a member of the Project Management Institute (PMI) and volunteers and supports the local Sacramento Valley Chapter. He serves as the Chairman of the chapter’s PMO Forum, is a trainer for PMP preparation courses, is the Chief Financial Officer (CFO) and sits on the Board of Directors. Additionally, he is credentialed by the PMI as a certified project manager (PMP), is a Certified Scrum Master (CSM), holds a Six Sigma Lean Black Belt (LBBP), and has obtained a certification in Change Management (CMS).
Most recently, he received his Professional Coaching Certification from the University of California, Davis, and is a member of the International Coaching Federation. He is the President and CEO of Developath, a professional coaching practice. Brad is also a member of Toastmaster International, and is the President of the new club that he started at his company.
Brad will continue concentrating on people development, as he is expected to begin the Organizational Learning and Effectiveness Master’s program at UOP (University of the Pacific) in the winter. He currently has a Bachelor of Science in Business Administration with concentrations in Finance and Economics.
August 18th, 2016
5:00pm – 7:00pm
799 G Street
Sacramento, CA 95814
Parking is available in the Jury Duty parking lot across the building starting at 4:45pm.
Knowledge Management Analyst/Service Desk Team Lead
- Best Practices – What are they? How to recognize them? Why are they important?
- Lessons Learned – This will include a series of events that helped change the UC Davis program from average to exceptional.
- Pitfalls and Roadblocks – Success does not always occur without challenges and identifying solutions.
Jason’s interactive presentation will encourage audience participation and is focused on how the system used at UC Davis can be adapted into any Service Desk environment in both a realistic timeline and without significant human or financial resources.
Jason has 12-years of extensive Service Desk and Call Center experience. For the past 3-years he has explored and developed methods related to how an effective Knowledge Management program can assist the Service Desk environment at UC Davis.
As a member of the IT Service Management team at UC Davis, and also operating as the Service Desk Team Lead for the central campus IT Service Desk, IT Express. Jason will discuss the following and relate “real world” situations and solutions that have been instrumental in the success of the program at UC Davis.
Thursday, July 28th 2016
5:00pm – 7:00PM
ITT Technical Institute
10863 Gold Center Drive
Rancho Cordova, CA 95670-60347